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User Agreement & Guidelines

EiArea Terms and Conditions

Please read these Terms and Conditions carefully. By browsing or completing transactions on EiArea, you agree to be bound by these provisions.

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User Account & Registration

  • Users must be at least 18 years of age to register or place orders on the platform.
  • All registration credentials including phone number and address must remain accurate.
  • Users are solely responsible for maintaining the confidentiality of their passwords and OTPs.
  • A single mobile number may only operate one active account per business/service type.
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Pricing & Order Confirmation

  • All product prices are quoted in Bangladeshi Taka (BDT) and include VAT where applicable.
  • EiArea reserves the right to cancel orders arising from obvious pricing glitches or errors.
  • An order is officially accepted once confirmed via automated SMS or support call.
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Shipping, Delivery & Inspection

  • Estimated delivery times vary based on seller proximity and customer location.
  • For Cash on Delivery, customers should verify the outer parcel integrity prior to payment.
  • Repeated arbitrary refusals of valid orders may lead to restrictions on COD privileges.
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Merchant Obligations & Authentic Goods

  • All registered sellers are strictly required to furnish genuine and defect-free items.
  • Any merchant distributing counterfeit or illicit goods will face immediate and permanent bans.
  • Merchant NID credentials and trade licenses are regularly audited for compliance.
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Prohibited Actions & Intellectual Property

  • Reproduction of logos, brand marks, product imagery, or code is strictly prohibited.
  • Automated crawling, scraping, or load tampering constitutes an actionable civil offence.
  • Posting fraudulent reviews or sabotaging merchants will lead to immediate legal action.
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Governing Law & Dispute Resolution

  • These terms are governed by the statutory laws of the People’s Republic of Bangladesh.
  • Any dispute shall primarily be resolved amicably through EiArea’s Consumer Mediation Desk.
  • The competent courts located in Dhaka, Bangladesh shall have exclusive jurisdiction.

Questions Concerning Our Terms?

Contact our legal desk at legal@eiarea.com for formal assistance.

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