All Categories
- Women's Fashion
- Phones & Telecom
Under our buyer protection standards, full refunds are issued for the following:
Receive a full refund or free replacement if your item arrives damaged, expired, or non-functional.
If the delivered product does not match the specifications, size, or image displayed on EiArea.
If your parcel is lost in transit or fails to arrive within the guaranteed delivery timeframe.
All verified sellers must provide 100% genuine products. Full money back if fake is proven.
Submit a claim within 3 days of delivery via helpline or order portal.
Provide unboxing video or clear pictures; our dispute team verifies within 12 hours.
Our courier agent collects the item directly from your address at zero cost.
Refund is processed immediately to your bKash, Nagad, or bank card.
| Payment Method | Expected Timeline | Success Rate |
|---|---|---|
| bKash / Nagad / Rocket | Within 24 to 48 Hours | 99% |
| Debit / Credit Card | 5 to 7 Working Days (Bank Gateway) | 95% |
| Cash On Delivery Refund | Instant MFS transfer upon parcel return | 98% |
Our resolution officers will coordinate directly with the vendor and courier to protect your payment.