EiArea Platform Privacy Policy

We are committed to safeguarding your personal data. Learn how EiArea collects, utilizes, and protects your information while shopping or selling.

• Personal Details: Customer full name, phone number, email address, and delivery address.
• Order Details: Purchased products, transaction IDs, billing data, and order history.
• Device & Analytics Data: IP address, device model, browser type, and navigation logs.
• Verification Documents: Valid NID and trade license details for merchant registrations.

• To process your orders and coordinate precise doorstep deliveries.
• To send real-time SMS notifications regarding order status and shipment tracking.
• To detect and prevent fraudulent transactions and unauthorized system access.
• To provide 24/7 customer care and dispute resolution.

• All platform data transmissions are safeguarded by 256-bit SSL encryption.
• We never store sensitive financial data like debit/credit card PINs or CVV codes.
• All payment processing is executed directly via Bangladesh Bank-licensed gateways.
• Database access is governed by strict role-based access control (RBAC).

• We strictly never sell, rent, or trade your personal data to marketing third parties.
• Only necessary delivery details (name, phone, address) are shared with verified couriers.
• Transaction identifiers are securely shared with authorized payment gateways.
• Disclosures are strictly limited to lawful directives issued by judicial authorities.

• You may review and update your profile details anytime from your account dashboard.
• You can opt-out of promotional marketing messages at any moment.
• You hold the right to request deletion of your account and personal data.

Questions About Your Data Privacy?

Directly email our dedicated data compliance desk for any inquiries.